CALIFORNIA STANDARDIZED AUTO BODY LABOR RATE SURVEY

PLEASE READ THIS QUESTIONNAIRE COMPLETELY & CAREFULLY!

Instructions:

  1. NABR is an independent, third-party company, conducting an auto body labor rate survey in the entire state of California, in compliance with new regulations from the California Department of Insurance (CDI).
  2. This survey may be used by various insurers and put on file with the CDI, so be sure that all answers are accurate and complete.
  3. The survey must be completed by an authorized representative of your body shop.

CAUTION! - FAILURE TO COMPLETE THIS QUESTIONNAIRE IN FULL MAY RESULT IN ITS EXCLUSION FROM ANY AUTO BODY LABOR RATE SURVEYS FILED WITH THE CALIFORNIA DEPARTMENT OF INSURANCE.

HOWEVER, YOU ARE NOT REQUIRED TO COMPLETE THIS SURVEY. IF YOU CHOOSE NOT TO COMPLETE THIS SURVEY, OR IF YOUR SHOP IS NOT ELIGIBLE TO PARTICIPATE IN THIS SURVEY, PLEASE DECLINE THE SURVEY BELOW, THEN PROCEED TO THE BOTTOM TO SIGN AND SUBMIT THE SURVEY FOR OUR RECORDS.

IF YOU CHOOSE TO NOT COMPLETE THIS SURVEY, PLEASE CHECK THE FOLLOWING DECLINATION:

I DECLINE TO PARTICIPATE IN THIS SURVEY

If you Decline, then please complete Contact Information below, then proceed to the end to complete Part 4: Declaration to complete and submit this survey.


CONTACT INFORMATION

Shop Name:
Physical Address: City: State: Zip:
Telephone:

PART 1: QUALIFICATION

Question 1: The survey may only use labor rates of auto body repair shops registered with, or licensed by, the California Bureau of Automotive Repair as an auto body and/or paint shop.

Yes No
Is your shop duly registered or licensed as an auto body and/or paint shop with or by the California Bureau of Automotive Repair?

If Yes, please provide your California BAR license number:

If No, stop here, proceed to Part 4: Declaration to sign and complete your survey, then submit it.

Question 2: We may only use labor rates in a survey reported by auto body repair shops that meet certain specific standards. Please confirm below whether you meet all of the following specific standards:

Yes No Standard
Meet all equipment requirements for auto body repair shops, as required by the Bureau of Automotive Repair and as described in California Code of Regulations, Title 16, Division 33, Chapter 1, Article 6, Section 3351.5, Equipment Requirements for Auto Body Repair Shops, and any amendments thereto
Have proof of garage keeper's liability and workers' compensation insurance or equivalent
Have electrical or hydraulic equipment capable of making simultaneous multiple body or structural pulls
Have a spray booth that meets current federal, state and local requirements
Have the ability to complete and verify four-wheel alignment through computer printout either from an in-house alignment system with at least one technician that is certified or qualified or by utilizing a qualified sublet provider
Have the ability to (1) remove and reinstall frame, suspension, engine, and drive train components, or (2) use a qualified sublet provider
Have the ability to evacuate, reclaim, and recharge vehicles air conditioning system using EPA compliant in-house equipment and certified technicians or use a qualified sublet provider
Subscribe to a provider of structural specifications with periodic updates covering the vehicle structure for the make, model, and year of the vehicle(s) being repaired and wheel alignment specifications for the make, model, and year of the vehicle(s) being repaired

If you answered NO to any of the items in Question 2 above, stop here, proceed to Part: 4 Declaration to complete your survey, and submit it.

PART 2: LABOR RATES

Question 3: Hourly Labor Rate Charged - Please indicate the hourly labor rate charged by your facility for non-Direct Repair Program or other non-discounted auto body repair work for each category of repair identified below. (Enter zero "0" if the labor rate category does not apply to your shop.)

Body/Sheet Metal: $ per hr Mechanical: $ per hr
Refinish: $ per hr Aluminum: $ per hr
Frame: $ per hr Carbon Fiber: $ per hr
Structural: $ per hr Fiberglass: $ per hr

PART 3: DRP RELATIONSHIPS

Question 4: Does your repair shop have a contract or agreement with any of these insurers to perform repair work for a discounted rate or other considerations in exchange for referrals by the insurer?

Allstate Farmers Kemper Progressive
Auto Club GEICO Liberty Mutual State Farm
Other

Please note if you marked any insurer in Question 4, you may not include discounted rates in your response to Question 3 Hourly Labor Rate Charged, above. Your response to Question 3 must only reflect the hourly rate charged by your facility for non-Direct Repair Program or other non-discounted auto body repair work for each category of repair identified.

PART 4: DECLARATION

I declare that the information provided above is true and correct.

Signature: Date:
Title:
Telephone:
Email (optional):


This survey is conducted by
National AutoBody Research (NABR)
8050 N 19th Ave Ste 245
Phoenix, AZ 85021
602-466-1900
CAsurvey@nationalautobodyresearch.com